Member Center

Your documents, especially your letters and e-mails, are the ambassadors of your organization. Do you know what theyre saying about you? Are your documents sending the right message to your readers? Is the message one of total quality throughout your organization? Do your documents reinforce that image . . . or do they detract from it? How much time do you spend creating letters, memos, reports, or e-mails? Do you write as you were taught in school, perhaps pursuing elegance at the expense of readability and comprehension? Do you write and rewrite, and still end up with documents that dont work as you intended? If the documents in your organization dont reflect the quality of the work behind them, this program will get you back on track.

Some of the topics covered in a highly interactive one-day seminar include:
- Organizing material before writing
- Creating parallel structure
- Understanding power language
- Using active and passive voice effectively
- Replacing smothered verbs with power verbs
- Using the optimum number of words in sentences and paragraphs
- Eliminating redundancies and jargon
- Preparing professional-looking memos, letters, and reports

As a result of this training, Participants will:
* Learn elements of effective planning for negotiation
* Be able to create strategies and tactics for negotiating
* Be prepared to address cultural aspects of negotiation
* Understand the negotiation process
* Learn to integrate price or cost analysis into negotiations
* Understand their personal negotiation styles
* Be able to document negotiation outcomes versus the plan

Overview....................................................................Participant Exercises
* Evaluation of Negotiation Knowledge............................Individual knowledge assessment
*** Individual assessment

Preparing a Negotiation Plan
* Evaluation of Environmental Influences
* Assessment of Others Objectives................................Assessing issues
* Use of Time and Space
* Establishing Agendas and Control Points

Analyzing Strengths and Weaknesses
* Cost / Price Analysis..................................................Mock negotiation: cost analysis
* Profiling the Players
*** Paradigms and Cultural Influences

Choosing Strategies and Tactics
* Power versus Principles...............................................Individual style assessment
* Evaluating Personal Style
* Mock negotiation: styles and tactics

This course is the best preparation available to take the next steps to Certification, a qualification that now appears in 85% of the Job Postings we see and the qualifications for promotion as we look to the future.

Larry Giunipero stays very close to the exam process but the major focus is on learning the content of material necessary to pass the exam. A take-away of this seminar will be practice exams for both CPSM and CSM Module 3, with a short focus for the CPSD Exam.